A fourth-generation Australian family-owned kitchen and laundry specialist required the support of RGIS. The company operates showrooms across Australia and sells various kitchen and laundry appliances. Its national headquarters are in Redfern in Sydney, and has 17 retail stores across the country. The appliance specialist was awarded the Choice best instore experience and overall satisfaction in 2022.

REQUIREMENTS
The appliance specialist needed an external party to create an asset register for the business, so required RGIS to provide the following:

• Count all assets at 19 retail stores throughout Australia
• Assign and attach barcodes to all assets
• Collate all essential data for each asset
• Scan assets to add to new asset register

SOLUTION
The appliance specialist partnered with RGIS to complete the retail store asset count project, and RGIS provided the following:

• Scheduled a team of two experienced RGIS auditors per store
• Attached barcode labels to all fixed assets within each store
• Scanned each barcode and collated all the data requested by the customer:
• Item code
• Description
• Asset ID
• Quantity
• All assets were accurately counted and added to the new asset register

RESULTS
The appliance specialist found by outsourcing retail store asset count project to RGIS, the following results were achieved:

• All fixed assets were accurately labelled, scanned and added the asset register
• Teams accurately counted a total of 1,165 SKUs throughout 19 retail stores over two days
• RGIS were able to identify items that were not listed on the master file, and were then added to the customer's database
• Final reports for every location were created for the customer
• The customer learned during the count process that it is extremely important the store system is updated as orders come through, and new items are entered in the correct manner going forward
• The customer was very satisfied with the service provided by RGIS