One of the world's largest video game retailers required the support of RGIS. The retailer offers games and entertainment products in its more than 4,000 stores and comprehensive e-Commerce properties across 10 countries, with 53,000 employees.

REQUIREMENT
The video game retailer needed a solution to accurately count stock in all stores, so required RGIS to provide the following:

• Count all stock in all stores
• Each store inventory to take no longer than two days
• Accuracy to be a priority
• To have national coverage to complete all stores

SOLUTION
The video game retailer partnered with RGIS to complete the stock accuracy project, and RGIS provided the following:

• Scheduled teams of three to four experienced RGIS auditors depending on the size of the store
• Counted all stock items including:
• Video games
• Accessories including headsets and controllers
• Consoles
• Gaming merchandise

RESULTS
The video game retailer found by outsourcing the stock accuracy project to RGIS, the following results were achieved:

• All stores were successfully counted
• The counts were performed in the late afternoon and evening, so the customer did not suffer economic losses due to the earlier closing of the stores
• Each store completed within four to five hours in one day
• Average of 13,000 pieces counted in each location
• The customer satisfaction was high in all stores, with high accuracy and efficiency levels