An American global car manufacturer sells automobiles and commercial vehicles under the major car brand. A car manufacturer in Argentina is a subsidiary of the major car brand, and required the support of RGIS.

REQUIREMENT
The car manufacturer's credit department wanted to have a vehicle audit of financed vehicles in dealerships, so required RGIS to provide the following:

• Coverage capacity for 24 cities
• Reporting on total quantities and locations of vehicles by dealership
• Inspect all supporting documentation for the vehicle
• Check the condition of each vehicle

• Scheduled a team of 15 experienced RGIS auditors
• Allocated teams by locality to cover all dealerships
• Checked vehicles were in the correct place
• Reviewed both physical vehicle and the documentation
• RGIS project manager developed a bespoke executive brief containing all the vehicle audit information

RESULTS
The car manufacturer found by outsourcing the audit of financed vehicles in dealerships to RGIS, the following results were achieved:

• Variance of vehicle information could be updated
• The customer was now aware that the vehicles were in the correct place and in good condition to be able to be sold